I paid my payment for November at 6:00 in the morning on th Black Hills Energy 7001 Mount Rushmore Road Rapid City, SD 57702. We've been using JD Power since 2009 to benchmark our utility customers' satisfaction. Black Hills Power Black Hills Energy Cheyenne Light Fuel & Power Black Hills Corporation Attn: Fulfillment Group PO Box 6006 Rapid City, SD 57709-6006 For local information enter your zip code . Customer service: 888-890-5554 Monday – Friday 7 a.m. – 6:30 p.m. MT. Website: www.blackhillsenergy.com . Please enter your zip code to see local contact information. Rapid City, South Dakota 57701. Box 6006 7001 Mount Rushmore Rd. Customers with concerns about the identity of someone claiming to represent the company is urged to call Black Hills Energy at 1-888-890-5554 to verify employment. Emergency Assistance: 1-800-839-8197 1-800-694-8989 1-800-246-1109. Tom is a Certified Energy Manager responsible for technical support for commercial, industrial and residential customers in the Northern Black Hills. Customer Service; Contact Us. Initial Black Hills Energy complaints should be directed to their team directly. You can find contact details for Black Hills Energy above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … My payment is due on the first of every month. ... Black Hills Energy is a subsidiary of Black Hills Corporation Improving Life With Energy. Customer Surveys JD Power. We employ 2,900+ women and men in communities across our service territory to manage our operations and serve our customers with the highest level of customer service. Our experienced, friendly customer service team is dedicated to meeting all your energy needs. Energy Services Advisor. JD Power is the standard measurement tool for customer satisfaction in the utility industry. Berry’s responsibilities include customer service, marketing Black Hills Power’s products and services, customer and community relations, and employee relations. Rapid City Corporate Headquarters Mailing Address The only gas company that can deliver service to this area is Black Hills Energy. Every day, we want to be “improving life with energy.” We produce, market and deliver the vital electricity, coal, oil and natural gas that our customers need. Contact Black Hills Energy Customer Service . With more than 50 years combined experience in the customer service and energy markets, we’re proud to be a qualified supplier in the Choice Gas program. Up until about 2 months ago, I never had a problem. Mailing Address: P.O. Customers with concerns about the identity of someone claiming to represent the company should call Black Hills Energy at 1-888-890-5554 to verify employment. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Black Hills Energy Customer Service. Black Hills Energy is a subsidiary of Black Hills Corporation Improving Life With Energy. For more than 135 years, Black Hills Energy has delivered safe, reliable, affordable and environmentally responsible energy to our customers. Black Hills Energy has shared they have received reports from customers of attempted scam calls where the customer is told their bill is delinquent and service will be disconnected. We’re a non-regulated marketing affiliate of Black Hills Corporation. Phone: (888) 890-5554 . Community Involvement We’re proud to support the following worthwhile groups. Big Brothers Big Sisters United States. We typically outperform the industry average. No matter what your energy challenges, we’re here to help year-round. Contact Black Hills Energy Customer Service. Rapid City Corporate Headquarters. 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