See who you know in common; MySouthwark. Does anyone know if Southwark Council conduct repairs for leaseholders? This is known as the Right to Repair … Please note that you can only claim a missed appointment compensation if you were at home and the contractor did not attend during the appointment window. We believe our council, and their contractors, are failing to keep our homes safe and secure. This e-form will be sent to our Enforcement team. Southwark Council is currently experiencing a ‘major system failure’ affecting numerous services. Oct 2016 – Present 4 years. Southwark Council would like to use cookies to store information on your computer, to improve our website. May 2010 – Present 10 years 5 months. DXW Digital are working on an alpha project with Greenwich, Southwark, Lincoln and South Kesteven councils exploring approaches for the design of a common pattern for reporting, diagnosing and scheduling of housing repairs. Top possible CPA score Lead for customer services transformation - major whole Council programme to deliver 'one Council' customer access points, joined up back office, substantial financial savings and improved customer satisfaction; including major review and customer service improvements in the Housing Repairs Service and major review of the Council's parking service. Repairs Resolution/Leaks from above Manager at Southwark Council London. 2001 – 2004. Housing repairs and maintenance contract Southwark. Housing - Communal repairs survey TRA communal repairs survey. Information about data collected via online forms Search services by postcode Submit postcode search. View Lawratu’s full profile. Following our own walkabout, we reported 11 communal repairs on the Rockingham Estate in one day. Mitko Dakov. READ ARTICLE This survey will provide evidence for a Scrutiny Commission Report which will go to Southwark’s Cabinet. The repairs are both internal and communal repairs around trades including plumbing, carpentry, electrical, roofing, drainage, plastering and void properties. Tel: 020 75253104 [email protected] Hundreds of settled or in-motion legal cases over housing issues may be a drop in the ocean compared to the 55,000 properties Southwark Council manages, but it backs up problems identified by Tooley Street’s own bosses with its in-house repairs service. Listen. You can report a repair for these garages through your My Southwark account. i have called the call centre, but was unable to get through after 30 mins, when i gave up. Contact. UK-London: repair and maintenance services. Challenging Southwark Council's repairs service. Transport and streets - Pothole/Street surface repair Introduction. Join to Connect Southwark Council. Brunel University London BSC Computer Science. This report details our observations from all … This form can only be used for garages that aren't attached to a property and are usually one of a group of garages. Missed Appointment Compensation Request Form. Ever needed a repair from the council? The Repairs Resolution Team are looking to recruit two repair resolution officers. Log in Link to page ... report housing repairs.....find services in your area.....renew your library books... You can do these tasks at any time with MySouthwark. Link to Southwark Council's home page. You may be able to get a reduction in your rent if the repairs cause a lot of disruption. Cllr Fiona Colley , cabinet member for Finance, Modernisation and Performance said: “Our decision to keep the free repairs phone line is another example of Southwark Council listening to its residents. Southwark Council is changing the number for housing repairs from an 0800 number, which is free to call, to an 0300 number, which can cost up to 55p per minute to call from mobiles. Southwark Council – Repairs Survey Question Set (as at June 2019) Completed Repairs Surveys – Telephone After a repair works order is completed by the contractors, an outbound phone call will be triggered to the customer and an officer will ask them to answer the survey below. Get verified information about Southwark Council complaints email & Phone number. Team leader Southwark Council. The team aims to respond within a maximum of three working days. It should only take a few minutes to complete. Link to Southwark Council's home page. How long did you have to wait? The Housing Scrutiny Commission wants to collect views and experiences from Southwark tenants and leasholders with regards to the council’s in-house housing repairs service. 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